What they say about us

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Rest Home or Hospital Level Care in a modern, well appointed suite.

What they say about us

I love the friendliness of the other residents and the care that the management shows to all residents. I am very pleased with the community centre, I am an active member of the Darts Club.

Elsie Townsend, Resident, Elmwood ( )

The advantage of having rest home and hospital care (on site) played a huge part in our buying.

Ley Quennell ( Oceania resident )
I love to be here. The staff are absolutely incredible. I feel so safe and that's the main thing.

Dorothy Girven, Resident, Elmwood ( )

On the first day several residents popped in with muffins or small bunches of flowers to make sure Mum felt welcome. It was not long before she knew someone who knew someone and indeed knew some of the residents directly. It was a big move for Mum and she has settled really well thanks to the Gracelands team.

( Son of Oceania resident )

The residents committee wish to congratulate you on the wonderful work you did in preparing the home and staff for the exacting exams that resulted in awarding Lexham Gardens a Certificate of Excellence. The Christmas BBQ was a happy occasion, and the committee was very proud of the home and the staff.

( Facility’s Residents Committee )

When helping an existing resident with her garden, we could feel the peace and quiet of the area and became serious about the village and inspecting the villas.

Margaret Pringle ( Oceania resident )

You are all very special people, I saw the dignity and respect you show all the residents including my mum, I head back overseas in the knowledge she is very well cared for.

( Daughter of Oceania resident )

It occurs to me that 'the whole is greater than the sum of the parts.' To me this means the endless patience, encouragement, support and tireless care your staff give my family cannot be understated.

( Family member of Oceania resident )

I wish I had moved to Elmwood Village much sooner than I did because the companionship is here when needed. The activity program has grown from strength to strength over the last two years. The location is excellent and the village has property to suit everyone's budget.

Bessie Salmons, Resident, Elmwood Lifestyle Care & Village ( )

Moving to a Retirement Village was a big decision. But St Johns Wood made me feel right at home.

Vivienne Reeve ( Oceania resident )
Good staff. Good service. Good management. A very nice place to live.

Anthony Carlton, Resident, Elmwood ( )

Rettie, thank you, all of your staff have done more than we could have ever achieved alone. 2 years and 5 months after our mum fell down and broke her hip – she has melted with your persistent loving care and got up from her chair. Mum’s psychogeriatricist said she may never get up. You have proved this wrong.

( Family member of Oceania resident )

I really welcomed the newsletters and the meetings with the Registered Nurse to set Mum’s care plan in place.

( Daughter of Oceania resident )

The friendly enviornment is very comforting. I value my own space, which I have at Elmwood, but there is also always a resident to have a cuppa and a chat with when needed.

Elizabeth Head, Resident, Elmwood ( )

On more than one occasion, the nurses came in to talk to Alan and say goodbye to him for the day, before they left at the end of their shift. They all loved him and cared for him in a most special way, even though Alan was unable to speak very much due to a stroke.

( Niece of Oceania resident )

To me, the security and peace of mind are very comforting. Also, my husband lives in the hospital so I can spend as much time as I want with him. The newly refurbished community centre is becoming the hub of Elmwood.

Val Payne, Resident, Elmwood ( )

I am surrounded by lovely gardens and friends and neighbours. It is a great comfort, you never need to feel alone and I know I only have to press a bell if I need help.

Mary Harris ( Oceania resident )

The staff I had most contact with were Diane, Lorraine and Mia. They have been just fantastic, but I realise that everyone has contributed to Mum’s overall care. There were mornings when I had to wait for the staff to finish hugging Mum and telling her to have a lovely time when I came to take her out.

( Daughter of Oceania resident )

Mary’s family would like to sincerely thank the staff at Resthaven for their love and care of Mary during her time there. With your support, thoughtfulness and special care, her final days were peaceful and dignified. For this we will always be eternally grateful.

( Family members of Oceania resident )

Thank you for your message of sympathy. Dad liked his time at Everil Orr and was always grateful for the wonderful care you took of him, and so was I.

( Daughter of Oceania resident )

Please pass on our thanks to you and your team who have done a marvellous job in caring and settling him in. The professionalism and level of care has been excellent.

( Daughter of Oceania resident )

They (the staff) give an atmosphere of kindness in action.

Ruth Dalglish ( Oceania resident )
After weighing up all the options, St Johns Wood stacked up the best.

Les Winslade ( Oceania resident )

Just want to let you know how happy and grateful our family is, not only for the superb care you’re providing for our Mum but also for the wonderful respect and kindness everyone shows to residents and family members.

( Family of Oceania resident )

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