In surveys, residents have said the 6 things they like best about Trevellyn are:
- its caring staff
- the pleasant ambience
- the welcoming feeling
- happy residents
- general hygiene
- that it "feels like home".
For residents living independently, if they wish, they are able to access home help provided by outside agencies. And, for an additional fee, they can also have the convenience of house keeping services or meals provided.
For convenience there is an on-site shop where small items like postage stamps and envelopes can be bought at cost price.
Trevellyn has a full activities programme, organised by a diversional therapist with 18 years experience. Activities include trips in the facility van, bingo, scrabble, baking, indoor games, entertainment and the pamper club.
Continuum of care
The continuum of care offered by Trevellyn is seen as an asset by family members of residents.
Because care up to hospital level care is offered, it reduces the need to move a loved one elsewhere if their care needs increase. Trevellyn's location, close to the city, also means it is also easy to visit a loved one or family member there.
There is a registered nurse on duty 24 hours a day.